Customer satisfaction is the most functional goal for both gaining customer loyalty and acquiring new customers. But what should you do to attract customers to your business?
You can promote your café and perform all its services flawlessly, at low costs. Even though your customers have different priorities in order to become regular, their expectations are more or less the same: Quality service. In order to offer this, it will be sufficient to both diversify and improve your services.
Strengthen Your Social Media Accounts
First, let’s talk about the introduction. Even if you don’t want to get professional help for your social media operation, you should be as professional as possible when running this business yourself.
In addition to taking care of the visual order in your posts, you should also offer content to your followers to make them curious about your business. Active and effective use of social media will attract the attention of your customers in many ways. For you, social media is an important channel to promote your new products and campaigns.
Receive online takeaway orders from different platforms. Thus, you can address different customer profiles. Also, you wouldn’t miss the takeout service, which is one of today’s biggest income items.
Well-packaged and fast-acting takeaways will increase your recommendation. There are few ways to meet brand new customers as effective as takeout. You should not forget that you should also choose the POS system that will provide you with perfect end-to-end service in your package service processes.
Earn The Loyalty Of Your Customers
Providing your existing customers with frequent visits to your business by offering special campaigns, deals, and discounts is a powerful step towards customer satisfaction. It also allows people to talk about your business.
Loyalty solution Wizlo allows you to have your own mobile application for your business. You can offer discounts, deals and increase customer loyalty through this mobile application. If you are wondering what you can do in your mobile application, you can take a look at the guide content we have prepared for you.
Offer Different Payment Methods
Offer your customers different options by accepting meal cards, contactless payment methods, credit cards, and cash. Thus, they will feel comfortable knowing that they will pay the way they want as soon as they come to your business. In addition, for example, you can enable customers who want to use meal cards to prefer your business.
In addition, you should be open to ordering and payment via QR codes. Today, contactless ordering is one of the most obvious expectations of restaurant and café customers. In response to this expectation, you can meet Protel’s contactless ordering and payment solution QR Menu Order. Your customers can perform their order and payment transactions by scanning the QR code on their desks and via their mobile phones.
Also you will enjoy reading our other article about customer satisfaction, here the link is. 🙂